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Frequently Asked Questions (FAQ)

How long does it take to ship my pedalboard order?

We aim to keep our standard pedalboard models in stock for fast dispatch.

  • In-stock pedalboards are shipped within 3 business days.

  • Expedited delivery typically takes 5–6 business days depending on your location.

  • Custom pedalboards require 2–3 weeks for production and shipping.

  • Custom pedalboards with hard cases may take 3–4 weeks.

If you’re looking for fast pedalboard shipping or wondering how long a custom pedalboard takes, we’ve got you covered.

Which shipping carriers do you use?

We ship all orders via trusted international couriers: DHL and FedEx, based on your shipping destination.
Looking for reliable pedalboard shipping? We ensure safe and timely delivery.

Do you offer international shipping?

Yes! We provide worldwide pedalboard shipping. Whether you’re in the US, Europe, Asia, or beyond, we’ll ship directly to your door.

What do you need to design my custom pedalboard?

To build your custom pedalboard layout, please send us:

  • A complete list of your pedals (with dimensions for rare or oversized models)

  • A photo of your current pedal setup

  • Your preferences for pedal placement (top-mounted, front row, or internal)

This helps us create an efficient, personalized pedalboard design that matches your gear and playing style.

Can you build a fully wired pedalboard if I send you my pedals?

Yes — but only for customers within the EU (European Union).
Due to import/export restrictions, customs paperwork, and insurance requirements, we’re currently unable to offer this service to non-EU customers.

Searching for EU pedalboard building services? We offer complete custom builds with power supply and cabling.

Do your pedalboards come with Velcro?

Yes, every pedalboard includes:

  • High-quality Velcro loop pre-installed on the deck

  • Enough hook-side Velcro for all your pedals

Perfect for musicians looking for a ready-to-use Velcro pedalboard setup.

My country isn’t listed as a shipping destination in your store — what should I do?

If you don’t see your country listed at checkout, simply contact us through our Contact page. We’ll manually set up your international pedalboard order and ensure you’re taken care of.

How can I get in touch with you?

For all questions, custom pedalboard requests, or shipping inquiries, please visit our Contact page. We’re here to help you design the perfect board for your setup.